mobile phones – iDefend https://www.idefendhome.com Ultimate Protection for Your Digital Life Wed, 11 Sep 2024 17:53:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://www.idefendhome.com/wp-content/uploads/cropped-idefend-favicon-32x32.png mobile phones – iDefend https://www.idefendhome.com 32 32 Is Your Phone Sick? How to Remove Hidden Viruses https://www.idefendhome.com/blog/devicesecurity/phone-virus-removal/ Wed, 28 Aug 2024 19:42:13 +0000 https://www.idefendhome.com/?p=7106 Hidden viruses on your phone can lead to personal data exposure and privacy risks. Learn how you can remove hidden viruses from your device in just 3 steps.

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malware phone
Hidden viruses on your phone can lead to personal data exposure and privacy risks. Learn how you can remove hidden viruses from your device in just 3 steps.

In this article

Today’s digital age the security of your smartphone is more critical than ever. Malware, a malicious software that infiltrates your device, poses a significant threat not only to your personal information but also to your overall privacy and the performance of your phone. Understanding the risks and taking proactive measures to protect your phone is essential to safeguarding your digital life.

Why Worry About Malware on Your Phone?

Having malware on your phone is a serious concern because it can compromise your personal security, privacy, and overall device performance. Depending on which type of phone you use you may be more or less at risk of viruses. For example iPhones are very protected and good at preventing viruses whereas Android phones are not as good at protecting against viruses.

When malware has infected a phone it usually begins to extract all the information it can. Malware can steal sensitive information like passwords, credit card details, banking information, and personal contacts. This data can be used for identity theft, financial fraud, or sold on the dark web.

Your privacy can be invaded by spyware, a type of malware, which can monitor your activity, including your calls, messages, emails, and even location. This exploits your privacy and can be used for blackmail, harassment, and other crimes.

Your phone’s performance will decline as the malware often runs in the background, consuming your phone’s resources, leading to slow performance, frequent crashes, and battery drain. It can also cause your phone to overheat or behave erratically.

These issues spotlight the critical need to remove hidden viruses from your phone. If you have never removed viruses from your phone you should consider doing it. You may have malware hidden on your phone that you didn’t even know was there.

3 Simple Steps to Remove Viruses From Your Phone

1 – Clear Cache and Temporary Files: Clearing cache and temporary files can remove potentially harmful data.

For Android: Go to Settings > Storage > Cached data and clear it.

For iPhone: Restart your phone to clear some temporary files. Also, go to Settings > Safari > Clear History and Website Data for browser cache.

2 – Check for Unusual Apps: Go through your installed apps list and look for any apps you don’t recognize or remember installing and uninstall them.

3 – Reset to Factory Settings (If Needed): As a last resort, you can reset your phone to factory settings to remove any persistent viruses that are affecting your phones performance.

For Android: Go to Settings > System > Reset options > Erase all data (factory reset).

For iPhone: Go to Settings > General > Reset > Erase All Content and Settings.

Removing viruses from your phone is a great thing to do. However, avoiding viruses altogether is a much better way to go. To protect against viruses you can do a few things. First, don’t download apps from third-party sources. Second, be cautious when clicking on links in emails or texts, especially from unknown senders. Third, regularly back up your data and keep your phone’s security software up to date. These best practices will help you keep your phone free of malware and other viruses.

How to Avoid Phone Viruses

Removing viruses from your phone is a great thing to do. However, avoiding viruses altogether is a much better way to go. To protect against viruses you can do a few things. First, don’t download apps from third-party sources. Second, be cautious when clicking on links in emails or texts, especially from unknown senders. Third, regularly back up your data and keep your phone’s security software up to date. These best practices will help you keep your phone free of malware and other viruses.

Need Help Removing Viruses and Protecting Your Devices? iDefend Can Help!

Good news for current iDefend customers – your devices are covered against viruses. Watch for alerts and sign into your iDefend account to make sure your phone’s security is up to date.  

While everyone should have a complete home and family digital defense service, not everyone has the time or expertise to do it on their own. iDefend protects your devices and removes your personal information from the web, while protecting your identity, your money, and your credit.

Learn more and get protected today. Try iDefend risk free and save 30%.

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Big Tech Companies Will Never Call You Directly https://www.idefendhome.com/blog/identityandfinancial/bigtechwillnevercallyou/ Wed, 08 May 2024 22:45:01 +0000 https://www.idefendhome.com/?p=5660 If the guy on the phone tells you he's from Microsoft, he's lying.

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If the guy on the phone tells you he's from Microsoft, he's lying.

In this article

When your phone number is exposed online, you can expect multiple sources to begin calling you in an attempt to compromise personal information. With that comes the danger of random people impersonating companies and services in order to try trick you into giving out personal information.

One of the Most Common Phone Scams

Recently there has been an uptick in phone calls in regards to people calling out and impersonating well-known tech companies and services to gain your trust and allow them to connect onto your computer in order to “fix” the issues. This has become a much higher threat recently, including people claiming they are Apple or Microsoft, even providing realistic-looking identification numbers and saying that their techs have noticed suspicious activity on your computer.

But they say it will be so easy!

At that point, they will explain how your computer has been hacked, but how they can resolve the issue with a swift cleaning. Once you allow them into your computer, they can show you a number of fake sources to appear that there are much more serious problems while also stealing your personal information that is stored on your computer. These threats can appear legitimate and believable, but never allow them onto your computer.

Erroneous credit card charges

Another way they will try to compromise your information would be to inform you that there was a high cost charge on your card, and asking if you were the one who made the purchase. You’ll say no, and they will inform you of the fraud and ask to connect to your computer to show you where it happened and how to resolve it. The tricky thing here is, is that they attempt to use scare tactics to cause you to jump to action. The charge is fake, never existed, but because they said it was a $350 charge, and that they can help you fix it, it’s easy to allow them in.

What You Can Do

The best action to take at this point is to hang up and verify the information on your own. If it is a major corporation, find their direct number and reach out. If it was a legitimate problem, they will have a record of the outgoing call and assist you from there. If not, then you dodged a bigger issue here.

Otherwise, consider taking advantage of iDefend’s unlimited tech support service which can clean and discover any threats, if any, and ensure everything is in order.

Remember: big companies will never call you directly

It’s also worth noting that companies such as Microsoft, Apple, etc. will never call you directly about things like this. Think about it: they have millions (if not billions) of customers. There is no way they could have active monitoring on every single computer and call that person when they “discover” a threat. It’s just not realistic or feasible for these companies to do this, so don’t fall for it.

Compromised phone numbers are common

Also important to remember here is that having a compromised phone number is not itself a serious threat, and is actually pretty common. The risk comes, however, from the information you give out over the phone as this can quickly grow into a real problem. They can be asking for something as simple as confirming credit card information for a billing issue before your package ships or as serious as a person impersonating your bank asking you to give out your social security number. Always be wary of people asking for this information over the phone.

Monitor your information

Having your information monitored through an identity theft monitoring system can better inform you when your number is compromised. Remember, you are the greatest protector of your information. The spam calls will cease over time. Your private information is invaluable and nearly impossible to recover once you’ve given it out. Still, with the proper protection and safety measures set up, you can find that peace of mind.

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