smart home – iDefend https://www.idefendhome.com Ultimate Protection for Your Digital Life Wed, 11 Sep 2024 17:30:19 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://www.idefendhome.com/wp-content/uploads/cropped-idefend-favicon-32x32.png smart home – iDefend https://www.idefendhome.com 32 32 Smart Assistants are Getting a Little Too Smart https://www.idefendhome.com/blog/onlineprivacy/smartassistantsgettingtoosmart/ Wed, 11 Sep 2024 17:29:25 +0000 https://www.idefendhome.com/?p=7205 While extremely convenient, smart assistants like Alexa, Siri, and Google may be listening in, learning from, and sometimes even sharing our private conversations. Are these devices getting a bit too smart for their own good? Is it worth the risk of having one? We’ll help you decide.

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While extremely convenient, smart assistants like Alexa, Siri, and Google may be listening in, learning from, and sometimes even sharing our private conversations. Are these devices getting a bit too smart for their own good? Is it worth the risk of having one? We’ll help you decide.

In this article

Technology has come a long way, and these days is continually trending toward greater levels of convenience backed by greater levels of automation. By taking user input out of the equation as much as possible, large tech companies appeal to wider and wider audiences.

When it comes to a user’s personal privacy, that’s often an afterthought (if these companies even think of it at all), or an easily-filled pothole on the smooth road to convenience. In the case of smart listening devices, is it worth sacrificing your freedom and privacy for a slice of easy street?

What are Smart Assistants?

Digital assistants can be traced back to the PDAs of the late 90’s and early 00’s. There are likely many older and more experienced folks who would still recognize the name “Palm Pilot”. While many of these devices undoubtedly paved the way for modern smartphones, they are hardly related to the privacy-encroaching tendencies of the plastic rectangles we sport in our pockets today.

Smart listening technology interprets a user’s words into commands for the device to execute. Simply put, saying something as simple as “Set a three minute timer” will immediately start a countdown clock, and after an “Add spring rolls to my shopping cart”, you’ll find yourself ready to check out and cook dinner.

Examples of smart assistants

Yes, most likely your smartphone contains this smart listening technology. You may have never really utilized it, but even something as simple as text-to-speech is taking advantage of this tech. 

In recent years, this same technology has birthed a multitude of smart devices, each with the capability to listen and interpret your commands. The most common of these are what are sometimes called “Smart Assistants”. Popular brands of these devices include: Amazon Alexa, Google Home, Apple’s HomePod, and even something like Microsoft Copilot falls into the mix.

What are the Risks?

See if you’ve ever noticed something like this happen: you’re having a conversation with a friend about some obscure topic. Let’s say kayaks. The only other thing in range of hearing you is your phone. Later, when you’re browsing online, you start seeing ads for kayaks. You’ve never googled “kayaks for sale” or anything like that, and yet here you are suddenly seeing ads for them.

This is a prime example of how the tech on your phone was listening without your consent and influencing what ads were then served to you.

If this alarms you, just wait until you hear about all the things Alexas and their ilk get up to.

Data collection

One of the primary concerns with these devices is how they are constantly harvesting data on their users. Of course, they will claim that none of this makes it past them to advertisers or data miners, but do you really want to trust big tech companies on something like that? 

Another common phrase you’ll see is something akin to “Help us develop new features” or “Improve your user experience”. While you may see some of those benefits, it’s always going to be at your own expense. By agreeing to similar terms you are effectively signing away your privacy and allowing them free reign of your personal life.

What would you do if you got a knock on your door one day and outside is a man or woman with a camera, tape recorder, and notepad. They’ll ask if they can quietly sit in the corner of your family room or perched on your kitchen counter. All they ask is to allow you to take as many pictures, notes, and recordings as they please. “You won’t even notice I’m there,” they promise.

That’s almost exactly what you’re agreeing to by bringing a smart assistant into your home.

Security

Besides the privacy aspect, these devices will have to be hooked up to your wifi network in order to broadcast. This means that if the device was ever hacked or compromised, a cybercriminal now has access to the rest of your home.

On the flip side of that, say one of your other devices gets compromised. A savvy hacker may then be able to take control of your smart speaker, allowing them to harvest and sell everything it hears you say.

Scams

Yes, there are scams linked to using these devices. This one is perhaps one of the most devious of all in that it doesn’t really have anything to do with the actual security or integrity of the device itself. This one relies on scammers setting up fake support websites, phone numbers, and help desks.

Then, when you ask your device to look up a customer support line for your issue, the scammers have ranked their results high enough that it takes those as gospel and spits the info back at you.

A lot of users don’t think twice about the search results their digital assistant brings them, and will happily click on the first option.

How Can I Make My Device Safer?

So, let’s assume you’ve read everything to this point and you still want a smart assistant. Are you just going to have to toss your privacy to the wind?

Luckily, there are some things you can do.

1. Adjust the device’s settings

Each of these smart assistants will have settings (typically accessible via a mobile app) that allow you to disable certain features, limit what kinds of things it can harvest, and even set active hours or schedules.

It’s always worth taking a few minutes to poke around in the device’s settings before you’re ready to actually use it.

2. Secure the network

Depending on how you want the device to interact with your household, you should consider putting it on its own network, or at least segregating it from your more important devices such as personal computers. In this way, even if a hack occurs, you’ll have an extra layer of protection.

3. Unplug it

For physical devices, this is the best thing you can do. As long as the device is unplugged, there’s no way it can listen to you. Sometimes, you may want to just unplug it if you’d rather it not overhear something, or simply to give yourself a break. 

Just be sure to plug it back in when you’re ready to use it!

iDefend Can Help You With Your Smart Devices

Fortunately, iDefend members enjoy access to an expert support team who are always happy to help you lock down your home. With a simple phone call, they’ll be able to assess and develop an action plan to help you get your digital security and privacy up to snuff.

Learn more and get protected today! Try iDefend risk free and save 30%.

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5 Things to Know Before Installing Smart Cameras https://www.idefendhome.com/blog/devicesecurity/5thingsaboutsmartcameras/ Tue, 06 Aug 2024 21:29:58 +0000 https://www.idefendhome.com/?p=6864 Adding smart cameras to your home can increase your security and safety, but they are not without their risks and concerns. Here are a few things to know before you buy some.

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Adding smart cameras to your home can increase your security and safety, but they are not without their risks and concerns. Here are a few things to know before you buy some.

In this article

A popular addition to many smart homes, security cameras that connect to an app on your phone are an important part of many homeowner’s day-to-day security. These devices are relatively simple to install, quick to get online, and then easy to access whenever you need them.

The problems begin to arise when you get into using them without considering some basics first. To help you out, we’ve put together a few tips for you to consider before taking the plunge and decide if smart cameras are right for your family.

Be Aware of Local Laws

Depending on the area in which you live, you might have to fill out some additional forms, or even pay certain fees before you can install security cameras on your home.

The good news is that in most US States, recording in public areas (i.e. the street) is perfectly acceptable. It’s also worth noting that if your camera is recording sound alongside video then it could complicate things for you.

Be sure to double check your local regulations and you should be good. A quick internet search is likely all that you’ll need to perform anyway.

Discuss Plans With Your Family

If you’re going to be adding cameras to your home, be sure to talk with the other people living there. Chances are, everyone would like to know where and when these devices will be recording.

Another thing to consider is guests and others visiting your home. If you’re going to be recording mostly innocuous footage then no big deal. However, if you’re going to have them in less-conspicuous locations it may be courteous to explain to regular friends and visiting family what to expect.

Choose Smart Locations

For external cameras

Perhaps one of the most important aspect of smart cameras is their placement. If you’re using them primarily for home security and surveillance, then positioning them with a good view of all the major entrances to your property is a good idea.

Another angle of security is visibility. Sometimes you’ll want the cameras to be out in the open to deter any would-be wrongdoers. At the same time, there are cases where keeping the devices more discreet will be what you’re after.

A final use for external cameras are doorbell or front door cameras. These are most useful for package drop off and delivery, and can also stop “porch pirates” from making off with your latest Amazon order.

For internal cameras

Cameras inside your home require much more careful consideration where they are placed. Avoiding private areas should go without saying, but there are still some useful areas for the devices.

A popular use for internal cameras are in you children’s rooms such as toddlers or babies. This allows the parents to keep an eye (or ear) on their kids via an app on their phone. This can be wonderful when you want to check in on how they’re doing.

Another common area is the kitchen or living room, areas that typically command a wide view of the home. This can give you increased peace of mind while you’re away, or allow you to keep an eye on housekeepers or pets while on vacation.

Maintenance

Maintaining your cameras, could include things such as: lens cleaning, trimming tree limbs, sweeping up cobwebs, etc. Removing physical obstructions will be crucial for your camera’s functionality and lifespan. If it’s going to be exposed to the weather, make sure it’s a kind designed for heavy outdoor usage.

Storing and deleting footage

You should also keep in mind that the footage your camera collects will need to be stored somewhere. Some models will opt for on-board storage. This physical memory will either need to be downloaded or actually taken out of the camera if it’s a memory card.

If your camera connects to the cloud, then you will only need to worry about the space you’re paying for there.

In both cases, it’s often not worth your time or money to keep really old footage. Unless it’s got some evidence of a crime, or something valuable to you, you’re better off cleaning out old data regularly to ensure your camera has plenty of room to continue recording.

Know the Safety and Privacy Risks

By far the biggest concern with cameras is their proximity to sensitive data. In this case, the data is you and your family, as well as anyone else entering your home.

Regardless of whether the smart camera can record either video, audio, or both, the moment a hacker gets into your system, they could suddenly have all of this data at their fingertips. 

This is where internal cameras are especially risky as they post the greatest access to this type of data. If you’ve got smart cameras inside your home, make sure they are locked down!

Ensure you have strong network security

Wherever you have the data stored, make sure it’s safe. On top of that, if your camera is connected to your home network, make sure you’ve got a strong password, firewall, and have shorn up any access points. This will make it more difficult for a hacker to get inside.

It’s also probably worth your time to have an expert check out your system and review your network security. iDefend Advisors are trained to assist with network security threats and are an excellent resource for you in this area.

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8 Essentials for Securing Your Smart Home and Protecting Your Privacy https://www.idefendhome.com/blog/devicesecurity/8smarthomeessentials/ Thu, 15 Sep 2022 21:19:26 +0000 https://www.idefendhome.com/?p=4970 As you introduce more internet connected smart devices into your home and turn it into a “smart” home, you’re also likely making it an “insecure” home.

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As you introduce more internet connected smart devices into your home and turn it into a “smart” home, you’re also likely making it an “insecure” home.

In this article

Each smart device is a digital entry point to your personal life and your home network. They capture and hold a treasure trove of personal information like your birth date, entertainment habits, medical needs, energy use, diet and sleep patterns, and even crazy things like the layout of your home.

If you own internet-connected devices such as: smart speakers, TVs, thermostats, fridges, security cameras, doorbells, door locks, robot vacuums, etc., your privacy and security is at stake.

What’s the Risk?

In a best-case scenario, the companies behind these data gathering devices will use the information they collect to launch targeted marketing campaigns at you and sell you more stuff. Or perhaps just sell your consumer profile to the highest bidder.

Your home will be vulnerable to hackers

In a worst-case scenario, predators will hack your home network, steal your identity and money from your online bank accounts, or hijack your home security and camera systems to watch you, assault you or burglarize you. Scary, right? Even if you’ve given up on fighting for your privacy, this possibility should wake you up.

How to Secure Your Smart Home

Bottom line, if you’re investing money in the coolest new technology and making yourself a smart home, you must also invest some time, energy, and resources to protect it.

Here are eight ways to re-enforce your home cyber defenses.

1. Secure Your Wi-Fi Router

Your Wi-Fi router is the doorway to your smart home. Creating a safer smart home starts with your router. It’s what connects all your IoT devices and makes them so valuable. Here’s what you can do to set up a secure Wi-Fi router:

  • Change the router’s default name. Don’t stick with your router’s default name, which is usually its make and model. Change it to an unusual name that’s not associated with you or your address. Don’t give away any personal identifiers.
  • Set a strong Wi-Fi password. Set the router’s password to something truly unique. Use complex passwords made up of letters, numbers, and symbols. The longer the better.
  • Use the Highest Level of Encryption. Set your router’s encryption level to the highest level possible (WPA3 is best, but WPA2 is fine).

 

2. Create Separate Wi-Fi Networks

Create a separate Wi-Fi login on your router for your “smart home network”. This is what you connect all your IoT (Internet of Things) devices to, and it’s separate from your primary home Wi-Fi login for your computers and phones.

This means relatives, friends and other guests are not logging into your smart home network, and it’s only accessible by you. If you work from home, you may want to consider creating yet another “work” network login to keep your work separate from everything else.

3. Turn Off Listening Modes

Do you ever feel like someone is eavesdropping on you? If you own a smart speaker or smart phone, your concern is valid. They’re pretty much always listening.

Nearly all voice-activated technology uses microphones that listen for key words and vocal cues. Companies like Apple, Facebook and Google hear all your commands and can potentially pick up conversations if your device thinks it hears a key word. This also true for many smart TVs and a variety of other devices with voice activation and camera features.

If you want to take control of your privacy and keep conversations “behind closed doors,” turn off smart speakers when not in use, and change your phone’s privacy settings to turn off your microphone for everything but phone calls and voice-to-text features.

With your devices no longer listening, you can relax and feel a bit less paranoid about using your tech. You can always turn the microphones back on again if you want to use them. Just make sure you’re careful about what you say when they’re on — and don’t forget to turn them off when you’re finished.

4. Protect Your Home Security System

As crazy as it sounds, an insecure home alarm device can be a major security risk to you and your family! A hacked security system could give predators permission to use or disable your cameras, unlock doors to let a burglar in, or even lock you out of your own home.

Be sure to connect your home alarm system to your segregated smart home Wi-Fi network. Also be sure your security hardware (cameras, locks and panel) stays updated and patched by the manufacturer.

5. Disable Features You Don’t Use

Many IoT devices give you the ability to control them from anywhere with your smart phone. But if you only use your smart home devices when you are home, consider disabling remote access. Likewise, some devices such as smart speakers have Bluetooth connectivity in addition to Wi-Fi. If you don’t use the Bluetooth feature, turn it off.

Smart TVs come with voice control, but this feature often goes unused. It may sound paranoid but an active mic on a TV, if hacked, can also be used to pry on your conversations. Disabling features you don’t use is all about blocking as many entry points as possible.

6. Use Authorized Apps Only

Many smart devices allow homeowners to remotely turn on and off lights, turn on ovens, or open and close garage doors by integrating third-party mobile apps. But apps without secure authorization may allow people other than you to impersonate you and operate your devices if they get their hands on your phone.

Fake or unauthorized apps can be used by hackers to compromise your smart phone, potentially giving them the ability to do things like remotely lock and unlock your front door. Use only authorized apps and platforms to control your smart devices.

7. Keep Your Devices Updated

Smart devices need to be kept updated as the manufacturer releases fixes for security flaws over time. Outdated software and firmware on devices can make it easier for cyber criminals to exploit them.

The best way to protect your devices is to buy from reputable brands that make security a top priority, and where possible set them to update automatically when new software is available. This way, you’ll have the latest security patches that close known loopholes, minimize the risk of malware infections, and keep your smart home running smoothly and safely.

Your home Wi-Fi router and some smart devices may not automatically update. So be sure to do a manual check a few times a year on these devices and install any pending updates.

8. Enable Multi-Factor Authentication (MFA)

Multi-factor authentication is an added layer of security requiring a second form of validation or proof that it’s really you logging into your device. You see this commonly with a one-time pin or verification code sent to your phone or email that you must enter to confirm you are authorized to login.

Most smart devices have the multi-factor authentication feature available by default. Be sure to enable this where you can. For devices that don’t have this feature built into their apps, see if you can enable two-factor authentication (2FA) by using third-party apps such as Google Authenticator.

Take Charge of Your Smart Home

You can purchase the most expensive Wi-Fi routers and smart devices from top brands and yet, at the end of the day, your personal and home cyber defense is in your hands.

Performing a device inventory

Take inventory of what devices you have right now that connect to your home Wi-Fi. If you have old devices that are not receiving security updates and patches from the manufacturer, consider replacing them with newer technology. Do a factory reset on old devices before giving them away.

Choose devices with adjustable privacy settings

Carefully look for smart devices where you are in control of your privacy and security. Be sure you can enable full privacy settings and turn off mics and cameras easily. Or consider whether there are good alternatives for devices that don’t connect to the internet and your home network.

Using the recommendations here as a starting point you can take action now to better protect yourself and your loved ones.

Getting Expert Help

If you don’t have the time or would rather have trusted experts help you maintain a safe and private smart home, you can subscribe to a personal and home cyber protection service such as iDefend that provides you with a complete protection plan for a surprisingly low cost.

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Your Guide to Smart Home Cybersecurity https://www.idefendhome.com/blog/devicesecurity/smarthomecybersecurityguide/ Mon, 05 Apr 2021 02:59:28 +0000 https://www.idefendhome.com/?p=5805 If you're like millions of other people, you've got at least one or two smart home devices laying around. Did you know these devices pose real security risks? What can you do to secure them?

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If you're like millions of other people, you've got at least one or two smart home devices laying around. Did you know these devices pose real security risks? What can you do to secure them?

In this article

The advancement of technology in the past decade has been unprecedented. Our original expectations a smart home would provide where met in some ways and exceeded in others. We can now listen to a song by simply asking for it to be played, monitor our children and property, yet also have smart refrigerators.

With all these grand advancements has come with new threats and challenges with your cyber security. Is your smart device listening in and recording what you say? Have your security cameras been compromised allowing someone to observe your family without your knowledge? These possibilities have been the reality for some, but we will discuss what you can do to better protect yourself from this same fate.

How criminals hack smart homes

There are a few particular ways that thieves can sneak their way into your system such as joining onto your WiFi or finding an exploit through an app’s security on your phone. Smart home devices can unintentionally contain sensitive personal information such as credit card data, date of birth. A hacker can even hijack your device without you realizing, since it will appear to continue functioning normally but be quietly eavesdropping on you from behind the scenes.

Another way your personal information can become unintentionally accessible is through a corporate data breach. Hackers infiltrate a company, steal all their customers’ information, and either use it themselves or expose it on the dark web, selling it to the highest bidder.

Massive data breaches can compromise your credit card information, social security number, and whatever else they can get their hands on. With what was stolen they could simply start opening new credit cards, take out loans under your name, or impersonate you in a number of other sinister ways.

How to secure your WiFi

Whether you realize it or not, your home WiFi might be granting more access to your data than you prefer. By taking a few steps to secure it, you can strengthen this flaw in your security.

  1. Protect your private WiFi. Setting up a guest WiFi on a separate network can better protect your information. At times, though rare, friends or family could use the opportunity of being on your WiFi to compromise data. Creating a separate, guest, network prevents this.
  2. Ensure that your WiFi router has a strong password. A router’s default name often contains product information that a knowledgeable hacker can use to identify and exploit any known vulnerabilities that particular model might have. If your WiFi doesn’t contain a password, then you are allowing any and everyone who is within the routers strength to have direct, free access.
  3. Change your WiFi network’s default name. The default name can include insights that you don’t want to be made public, and a knowledgeable hacker can take what little information is displayed and capitalize on it.
  4. Switch your router to a WPA2 (or better) encryption. Other encryptions may not be as strong, allowing for others to break in easier. This is because your WPA2 network provides an unique encryption key for each wireless client that connects to it. To set this up you can go into your network setting, and you’ll see the option which lists the different kinds of connections. (WPA2, TKIP, WPA, or AES) There you can select which connection, and save that setting. You will need to confirm your network password as well, but once it is saved, your new connection will be active.

 

Understand that if you change your network connection type, or password, then all who are connected to the network will need the new password to get connected to the network again.

Device and app settings

You can control the amount of information that is shared between your smart devices. For example, on your bluetooth device app settings, you can go in and turn off certain data sharing information. One important feature to disable is to disable remote access authorization unless in use. This will create a much smaller window for attacks on your devices which further prevents them to be compromised.

For each smart device that is connected through your phone or WiFi, be sure to check your phone’s settings for the device. You will be able to see all the different options you can switch on or off. Be mindful of what is allowed to be “on” as these settings can be where your private information is more at risk.

Update your smart devices

Another important note is to always be mindful of keeping your devices up to date. Updates can carry vital protection on new security measures. If you’re running older software, cyber criminals can exploit the holes the older software contains into the app and device itself.

When prompted by your phone or device, always update it. If for whatever reason updates are turned off, usually you can manually check for updates and start them yourself; they take only a couple of minutes, but can make a world of difference.

How to enjoy greater peace of mind

Risks with your smart devices and WiFi exist, but the more precautions you take the better you can enjoy them with sound peace of mind. The cyber world is ever-changing as cyber criminals continually evolve to find new ways to exploit your information. Smart devices can be complicated, but managing them properly can create an all around improved experience.

iDefend’s device security support includes unlimited technical support and assistance configuring and managing your smart home. Let us know if we can help and give you the peace of mind you deserve.

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Stay Connected, Stay Safe: Secure Your Smart Home https://www.idefendhome.com/blog/devicesecurity/secureyoursmarthome/ Wed, 25 Nov 2020 20:49:51 +0000 https://www.idefendhome.com/?p=4954 Smart home features are convenient, connected, and just plain cool. But where's the caveat? Surely there's no risk in using these devices, right?

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Smart home features are convenient, connected, and just plain cool. But where's the caveat? Surely there's no risk in using these devices, right?

In this article

We are all connected – connected to the worldwide superhighway enabling our devices to sync to the web then access data via our mobile devices, watches, laptops, or other internet devices. With so many access points—such as cameras, smart home and wi-fi enabled z-wave devices—come inherent cyber threats. Most malicious hacks happen to those that say, “It won’t happen to me”.

It Can Happen to You

In fact, it does happen to unsuspecting individuals like yourself.

An expensive example

Recently a man had $2,000 removed from his own bank account and transferred to an outside bank without authorization.

Upon calling the bank it was determined that thieves had placed keylogger software onto his computer. This malicious software was tracking everything he typed, every site he visited, and ultimately enabled hackers to log into his accounts without permission.

Malware exactly like this is used all the time to get into important accounts such as social media, emails, and online banks. 

Improve Your Home’s Network Security

More and more successful attacks are occurring to home users, but there is something that can be done to improve the security of your home network.

Beware preloaded software

Most new computers are pre-loaded with trial software that can contain easy access to websites and vulnerable data that may put your privacy at risk. Ensure to take steps to remove any unwanted software applications or desktop links that could be a potential gateway into your privacy.

Change default passwords

Never, ever use default passwords that are often placed on smart home devices or routers. Also, password managers often solve your unique password issues. Easy to use, this software allows for alphanumeric passwords that are hidden behind encrypted logins, making it simple to secure and manage your plethora of passwords. These smart apps also keep data such notes, addresses, credit/payment cards, and bank account information safe with vault access using biometric or encrypted authentication. Many solutions offer discounted family plans that allows each family member access and authentication to their own individual sites.

Update, update, update

Whether it be IOS, Android, MacOS or Windows, keep your software up-to-date. Software holes, gaps, and threats are risks that can be simply solved by keeping your software updated. This also goes for any smart home device software as well as network and smart home firmware.

Upgrade your router

Router security has improved drastically over the past few years. If you have a wireless router is more than three years old, it’s time to replace it. Also, it’s very important to ensure your network name (SSID) and your password are changed from the original default of Admin or Password. Try to keep the name of your broadcast as anonymous if possible, or better yet, keep it hidden.

It’s Not Impossible

Securing your privacy through smart home devices, along with security systems are a smart way to protect your privacy and your home. By following a few simple tips can go a long way in ensuring that you are not a victim of the next attack.

iDefend has your back

If you need expert assistance, get in touch with one of our iDefend Advisors, or check out a complete list of features we offer for device security.

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